Yeah, I had the same issue with www.amazon.com/videohelp last week! Turns out it was just down for maintenance or something.
Try clearing your browser cache or using a different device—worked for me after a few tries.
If you're still stuck, Amazon's live chat support is weirdly helpful for video issues. Just type "agent" when the bot pops up to skip the queue.
Try clearing your browser cache or using a different device—worked for me after a few tries.
If you're still stuck, Amazon's live chat support is weirdly helpful for video issues. Just type "agent" when the bot pops up to skip the queue.