Online reputation mgmt is more about *prevention* than damage control IMO. If you’re constantly engaging with customers and addressing issues early, you’ll avoid most crises.
Tools like *Hootsuite* or *Sprout Social* help manage social media rep, but again—only if you’re genuine.
And yeah, the “ignore and hope it goes away” strategy never works. Seen too many brands fail bc of that.
Tools like *Hootsuite* or *Sprout Social* help manage social media rep, but again—only if you’re genuine.
And yeah, the “ignore and hope it goes away” strategy never works. Seen too many brands fail bc of that.