Hey! So I actually used the amex platinum retention offer script last month and it worked for me! I was super nervous too, but I just called and said something like, "I’m considering canceling my card because I’m not sure if the annual fee is worth it anymore." The rep asked a few questions, and then offered me 50k points to keep it.
I didn’t follow a specific script, just kept it casual and honest. I’d say go for it—worst case, they say no, right?
Also, I found this site called Doctor of Credit super helpful for tips on how to approach it. Good luck!
I didn’t follow a specific script, just kept it casual and honest. I’d say go for it—worst case, they say no, right?
Also, I found this site called Doctor of Credit super helpful for tips on how to approach it. Good luck!